The Bosasa IT Team is a Brainy Bunch
The IT Department is the nerve centre of Mogale Business Park and the entire Bosasa Group.
Total years of study they contribute to the effectiveness of IT: 25 years, 2 degrees.
Studies: MCSE and CCNA, Information Science, Electronic Engineering, Systems Analysis.
Collective knowledge: Server community devices, Networks, Systems, Business, Database and Applications.
Collective Experience: 125 years
Calls or tickets per month: 250 -300 distributed between 4 hardware technicians: projects, routine maintenance, research and development, procurement.
Complex issues dealt with: IT related problems Human emotions and expectations
Cost Savings for the Group: R50, 000 per month, server farm virtualisation via Microsoft Hyper-V, enterprise voice communication via Microsoft Lync)
PC and laptops Managed: 500
Storage Capacity: 28 Terabytes